Privacy Policy
Health Connections – hconnect.me
Effective Date: June 2026 | Last Updated: June 2026
Health Connections (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit hconnect.me and interact with us through it.
This Policy is intended to comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and relevant data protection regulations across the GCC.
1. Who We Are
Health Connections is the data controller responsible for your personal data. We are a digital health holding group orchestrating transformation programmes and enabling market entry across the GCC, with a primary operational presence in Saudi Arabia and group headquarters in Dubai, UAE. For all data-related enquiries, contact us at info@hconnect.me.
2. What Data We Collect
2.1 Information You Provide Directly
When you complete the contact or enquiry form on the Site, we collect:
- First and last name
- Email address
- Phone number (including country code)
- The content of your message or enquiry
- Your organization or company name, if provided voluntarily
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring URL
This data is collected through standard web server logs and, where applicable, analytics tools. See Section 7 (Cookies) for more detail.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries submitted through the Site
- To assess potential partnership, programme or market entry engagement opportunities
- To improve the performance and user experience of the Site
- To comply with our legal and regulatory obligations
- To protect the security of the Site and prevent fraud or misuse
We do not use personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
Legitimate interests: To respond to your enquiry and manage our business operations.
Consent: Where you have actively submitted your data through our contact form, we treat this as consent to use that data to respond to you. You may withdraw consent at any time by contacting us.
Legal obligation: Where processing is required to comply with applicable law.
5. Data Sharing
Health Connections does not sell, rent or trade your personal data. We may share it in the following limited circumstances:
- Within the Health Connections group, including our operational teams in Saudi Arabia, where necessary to respond to your enquiry or assess an engagement
- With technology service providers who support the operation of our website, under strict data processing agreements
- Where required by applicable law, regulation or legal process
- In connection with a corporate transaction such as a merger or restructuring, where data may be transferred as part of the process
All parties with whom we share data are required to maintain appropriate security standards and use your data only for the purposes specified.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:
- Contact form submissions are retained for up to 24 months from the date of submission, unless an ongoing engagement is established
- Website analytics data is retained in aggregated, anonymised form
Once data is no longer needed, it is securely deleted or anonymised.
7. Cookies
The Site may use cookies and similar tracking technologies to improve your browsing experience and analyse website usage.
Essential cookies: Required for the Site to function correctly.
Analytics cookies: Used to understand how visitors interact with the Site using aggregated, anonymised data only.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality. Where required by applicable law, we will seek your consent before placing non-essential cookies.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Secure HTTPS encryption for data transmitted through the Site
- Access controls limiting who within Health Connections can access personal data
- Regular review of our data handling practices
No method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you in the event of a breach as required by applicable law.
9. International Data Transfers
Health Connections operates across the GCC. Where your data is processed across different jurisdictions within our group, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws. We do not transfer your personal data outside the GCC without ensuring equivalent protections are in place.
10. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Right of access – to request a copy of the personal data we hold about you
- Right to rectification – to request correction of inaccurate or incomplete data
- Right to erasure – to request deletion of your data in certain circumstances
- Right to restriction – to request that we limit how we use your data
- Right to object – to object to our processing on grounds of legitimate interests
- Right to withdraw consent – where processing is based on consent, to withdraw it at any time
To exercise any of these rights, please contact us at info@hconnect.me. We will respond within 30 days. We may need to verify your identity before processing your request.
11. Third-Party Links
Our Site contains links to websites operated by our partners and ecosystem companies. This Privacy Policy applies only to hconnect.me. We are not responsible for the privacy practices of any third-party website and encourage you to review their policies directly.
12. Children’s Privacy
The Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have done so, we will take steps to delete the data promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.
14. Contact Us
For any questions, concerns or data requests related to this Privacy Policy, please contact us:
Email: info@hconnect.me
LinkedIn: linkedin.com/company/hconnect-me
Address: Riyadh, Saudi Arabia | Dubai, United Arab Emirates
Orchestrating transformation across digital health and life sciences.
© 2026 Health Connections – All Rights Reserved.
