Contact Us - Health Connections

ENGAGE WITH US

Reach out to the Health Connections team. We work with governments, public sector bodies, and technology companies across the GCC – at any stage, from first conversation to long-term delivery.

Email info@hconnect.me

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Locations

Our roots are across Saudi Arabia and the GCC. Our group headquarters supports strategy, international partnerships, and regional alliances.

Saudi Arabia

Ad Duraihemiyah District, Riyadh, Saudi Arabia

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Oman

Al Khuwayr South, Muscat, Oman

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Dubai

Dubai Media City, Dubai, UAE

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Terms and Conditions

Health Connections – hconnect.me

Effective Date: June 2026 | Last Updated: June 2026

Please read these Terms & Conditions carefully before using the Health Connections website at hconnect.me (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Health Connections

Health Connections is a digital health holding group that orchestrates national digital health and life sciences transformation programmes across the GCC and supports technology and life sciences companies in entering and growing within GCC markets. Health Connections operates with a primary presence in Saudi Arabia and active engagements across the wider GCC, including the UAE, Oman, Qatar and Bahrain.

References to “Health Connections”, “HC”, “we”, “us” or “our” in these Terms refer to Health Connections as a unified group.

2. Scope of the Website

The Site is an informational website. It does not constitute an offer to provide services, enter into a partnership, or form any contractual relationship. Enquiries submitted through the Site are expressions of interest only and do not create any binding obligation on the part of Health Connections.

Health Connections reserves the right to modify, suspend or discontinue any part of the Site at any time without notice.

3. Acceptable Use

By using the Site, you agree that you will not:

Use the Site for any unlawful purpose or in any manner that could damage, disable or impair it
Attempt to gain unauthorised access to any part of the Site or its connected systems
Transmit unsolicited advertising, promotional materials or other forms of solicitation
Upload or transmit content that is unlawful, harmful, defamatory or otherwise objectionable
Reproduce, sell or exploit any part of the Site without the express written permission of Health Connections
Use automated tools, bots or scrapers to collect data from the Site without prior written consent

4. Intellectual Property

All content on the Site – including text, graphics, logos, icons, images and software – is the property of Health Connections or its content suppliers and is protected by applicable intellectual property laws.

You may access and view the Site for personal, non-commercial informational purposes only. Nothing on this Site grants any licence or right to use any trademarks, service marks, logos or brand elements of Health Connections without prior written consent.

5. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, Health Connections disclaims all warranties, including:

Implied warranties of merchantability, fitness for a particular purpose and non-infringement
Warranties that the Site will be uninterrupted, error-free or free of harmful components
Warranties as to the accuracy, completeness or reliability of any content on the Site

Nothing on the Site constitutes professional advice of any kind, including legal, financial, medical or regulatory advice.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Health Connections and its directors, officers, employees, agents and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your access to or use of the Site.

Health Connections’ total liability for any claims arising under these Terms shall not exceed AED 500 (UAE Dirhams five hundred).

7. Third-Party Links

The Site may contain links to third-party websites, including websites of Health Connections’ partners and ecosystem companies. These links are provided for convenience only. Health Connections does not control, endorse or assume responsibility for any third-party website. Your use of any third-party website is at your own risk.

8. Contact Form & Enquiries

Information submitted through the contact form is subject to our Privacy Policy. Submission of an enquiry does not create a client, partner or contractual relationship. Health Connections will endeavour to respond to genuine enquiries in a timely manner but does not guarantee a response to every submission.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws of the Emirate of Dubai. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Changes to These Terms

Health Connections reserves the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact

For questions regarding these Terms, please contact us:

Email: info@hconnect.me

LinkedIn: linkedin.com/company/hconnect-me

Address: Riyadh, Saudi Arabia | Dubai, United Arab Emirates

Privacy Policy

Health Connections – hconnect.me

Effective Date: June 2026 | Last Updated: June 2026

Health Connections (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit hconnect.me and interact with us through it.

This Policy is intended to comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and relevant data protection regulations across the GCC.

1. Who We Are

Health Connections is the data controller responsible for your personal data. We are a digital health holding group orchestrating transformation programmes and enabling market entry across the GCC, with a primary operational presence in Saudi Arabia and group headquarters in Dubai, UAE. For all data-related enquiries, contact us at info@hconnect.me.

2. What Data We Collect

2.1 Information You Provide Directly

When you complete the contact or enquiry form on the Site, we collect:

First and last name
Email address
Phone number (including country code)
The content of your message or enquiry
Your organization or company name, if provided voluntarily

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited and time spent on the Site
Referring URL

This data is collected through standard web server logs and, where applicable, analytics tools. See Section 7 (Cookies) for more detail.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries submitted through the Site
To assess potential partnership, programme or market entry engagement opportunities
To improve the performance and user experience of the Site
To comply with our legal and regulatory obligations
To protect the security of the Site and prevent fraud or misuse

We do not use personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Legitimate interests: To respond to your enquiry and manage our business operations.

Consent: Where you have actively submitted your data through our contact form, we treat this as consent to use that data to respond to you. You may withdraw consent at any time by contacting us.

Legal obligation: Where processing is required to comply with applicable law.

5. Data Sharing

Health Connections does not sell, rent or trade your personal data. We may share it in the following limited circumstances:

Within the Health Connections group, including our operational teams in Saudi Arabia, where necessary to respond to your enquiry or assess an engagement
With technology service providers who support the operation of our website, under strict data processing agreements
Where required by applicable law, regulation or legal process
In connection with a corporate transaction such as a merger or restructuring, where data may be transferred as part of the process

All parties with whom we share data are required to maintain appropriate security standards and use your data only for the purposes specified.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

Contact form submissions are retained for up to 24 months from the date of submission, unless an ongoing engagement is established
Website analytics data is retained in aggregated, anonymised form

Once data is no longer needed, it is securely deleted or anonymised.

7. Cookies

The Site may use cookies and similar tracking technologies to improve your browsing experience and analyse website usage.

Essential cookies: Required for the Site to function correctly.

Analytics cookies: Used to understand how visitors interact with the Site using aggregated, anonymised data only.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality. Where required by applicable law, we will seek your consent before placing non-essential cookies.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

Secure HTTPS encryption for data transmitted through the Site
Access controls limiting who within Health Connections can access personal data
Regular review of our data handling practices

No method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you in the event of a breach as required by applicable law.

9. International Data Transfers

Health Connections operates across the GCC. Where your data is processed across different jurisdictions within our group, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws. We do not transfer your personal data outside the GCC without ensuring equivalent protections are in place.

10. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

Right of access – to request a copy of the personal data we hold about you
Right to rectification – to request correction of inaccurate or incomplete data
Right to erasure – to request deletion of your data in certain circumstances
Right to restriction – to request that we limit how we use your data
Right to object – to object to our processing on grounds of legitimate interests
Right to withdraw consent – where processing is based on consent, to withdraw it at any time

To exercise any of these rights, please contact us at info@hconnect.me. We will respond within 30 days. We may need to verify your identity before processing your request.

11. Third-Party Links

Our Site contains links to websites operated by our partners and ecosystem companies. This Privacy Policy applies only to hconnect.me. We are not responsible for the privacy practices of any third-party website and encourage you to review their policies directly.

12. Children’s Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have done so, we will take steps to delete the data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

14. Contact Us

For any questions, concerns or data requests related to this Privacy Policy, please contact us:

Email: info@hconnect.me

LinkedIn: linkedin.com/company/hconnect-me

Address: Riyadh, Saudi Arabia | Dubai, United Arab Emirates